Privacy policy
Introduction
Thank you for choosing to be one of our customers at Alam Alkon Transportation Company. We are committed to protecting your personal information and the right to privacy. If you have any questions or concerns about our policy or our practices with regard to your personal information, please contact us through our customer support channels at info@alamalkon.com
When you visit our website and use our services, you can trust us with your personal information. We take your privacy very seriously. In this policy, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue the use of our site and our services.
This privacy policy applies to all information collected through various channels such as websites, telephone, Facebook, Instagram, Twitter, Applications, related services, sales, marketing, survey or events, etc. and we refer to them collectively in this policy/notice.
Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.
TABLE OF CONTENT
What Information do We Collect?
How Do We Use Your Information?
Will Your Information Be Shared With Anyone?
Do We Use Google Maps?
Is Your Information Transferred Internationally?
How Long We Keep Your Information?
How Do We Keep Your Information Safe?
What Are Your Privacy Rights?
Do We Make an Update On This Policy?
How Can You Contact Us About This Policy?
What Information do We Collect?
Name and contact data – We collect your name, e-mail address, postal address, telephone numbers, and other similar contact data.
Credentials – Security information used for authentication and account access.
Payment Data – We collect data necessary to process payments like customer IBANs and make payments.
All personal information that you provide must be true, complete, and accurate and you must notify us of any changes to this information.
Some information is automatically collected such as IP addresses and/or browser and device characteristics, language preferences, country location, geo-location, and operating system when you visit or navigate our website.
We may request to send you a push notification regarding your shipment.
HOW DO WE USE YOUR INFORMATION?
We process your information for purposes based on legitimate business interest, the fulfilment of our contract with you, compliance with our legal obligation, and your consent.
We use the information you provide to:
Facilitate account creation
To deliver our product and services receive and make payments
Post testimonials
Feedback and surveys
Communication – end-to-end user communication
To protect our website – fraud/theft monitoring and prevention.
To enforce terms and conditions and policies Business purposes – data analysis, trends evaluate the service provided by us
Respond to a legal request
WILL YOUR INFORMATION BE SHARED WITH ANYONE?
We only share information in the following situations
Compliance by law – We may disclose information where we are legally required to do so in order to comply with the applicable law, governmental authority request, judicial proceedings, court order, law enforcement authority request
Legal rights – we disclose the information where we believe it is necessary to investigate, prevent, or take action against suspected fraud/theft, situations involving potential threats to the safety, illegal activities, or any litigation we are involved in.
Vendors, Consultants, and other third-party vendors who provide a service for us and require access to carry out their work.
DO WE USE GOOGLE MAPS?
Yes, we use google maps for the purposes of providing a better service.
IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
Yes, we may transfer, store and, process your information in countries other than your own. We will however take all necessary measures to protect your personal information in accordance with this privacy policy and the applicable country-specific law.
HOW LONG WE KEEP YOUR INFORMATION?
We keep your information for as long as it is necessary to carry out ongoing legitimate business needs and applicable by law. Any archived information will be securely stored and isolated it from any further processing until deletion is possible.
HOW DO WE KEEP YOUR INFORMATION SAFE?
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, we cannot guarantee that the internet is 100% secure.
WHAT ARE YOUR PRIVACY RIGHTS?
You have the right to review, change or terminate your account at any time by contacting us. In some countries, if you believe we are unlawfully processing your personal information you also have the right to complain to your local country's data protection supervisory authority. If you terminate your account with us some information is retained in our files to prevent fraud, assist in any investigation, enforce our terms and conditions and comply with any legal requirements.
DO WE MAKE UPDATES ON THIS POLICY?
Yes, we will update this policy as necessary and stay compliant with relevant laws. All updated policies will be version controlled.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any questions or comments about this policy then e-mail us
Personal data protection system